Since Sunday, my Danger Hiptop, a.k.a the T-Mobile Sidekick, has had almost no data network service. In the past 3 days, I’ve managed to get instant messaging to work for brief periods, and today email started to work occasionally. But web service has been completely down for three days solid.
Apparently this is a widespread problem [...]
Entries Tagged as 'Sidekick'
Hiptastrophe
March 9th, 2005 · Comments Off
Tags: Customer Service · Gadgets · Sidekick
Dangerous Work
February 1st, 2005 · Comments Off
Danger did some maintenance this past weekend on some of its network infrastructure used to support the Sidekick. The way the Sidekick works, Danger acts as a giant ISP with various proxies and servers which optimize connections for web and instant messaging, and email. As the Sidekick has gotten more popular, people have been [...]
Tags: Sidekick
Phonetastic
October 5th, 2004 · Comments Off
After camping on hold for about 30 minutes, I managed to squeeze into the first round of T-Mobile’s Sidekick II upgrade plan. Thanks to that heavy use of redial and a lot of patience, I have had in my possession a Sidekick II phone for a little over a week.
All in all, I’m happy with [...]
Upgrade outrage
September 15th, 2004 · Comments Off
Monday’s email from T-Mobile (translated into honestese):
Dear Sidekick user:
We’re making a special, limited time offer to allow existing Sidekick customers to upgrade their phones for only $200 (instead of $300.) Sweet, eh?
In spite of the fact that Sidekick users are generally web-savvy folks, and even though as a cellular provider, you’d think we’d understand the [...]
Tags: Customer Service · Sidekick · Stupidity

mrnosuch
nosuch.org