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Red Ring Begone!

February 13th, 2007 · No Comments · Customer Service, Xbox

Apparently the demons have been exorcised from my dead Xbox 360, and it’s in a box on its way home to me, via 3 day UPS shipping.

  • Total cost for this out-of-warranty repair: $0.
  • Total (estimated) elapsed time without a working 360: 20 days
  • Number of emails sent by Microsoft service to keep me informed of what’s going on: 1
  • Number of phone calls I made to 1-800-4MYBOX because I didn’t get email updates : 3

Not bad. Most of my waiting time was shipping delays, 3 days for the box to get to me, 3 days back to them, now 3 days back to me. Of course, I’m giving them the benefit of a doubt that I’ll get a working 360 back…

With any luck, I can be back to being my elite self in Rainbow Six Vegas this weekend.

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