Mistakes were made

New York City meets Munich

Credit where credit is overdue

January 31st, 2007 · No Comments · Customer Service, NYC, Subway

The MTA finally returned my call about my lost 30 day Metrocard this afternoon. That’s three days after I called, but they did eventually call back. And they noted that I had called on Sunday and what time, so I suspect they would actually factor that in when calculating the credit.

It just takes them a little time to get around to it.

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