nosuch.org

Mistakes were made

nosuch.org header image 4

Entries from November 2006

Waiting on Time Warner

November 1st, 2006 · Comments Off

On one phone call to Time Warner Cable to change details of my broadband service:

Number of pitches for offers or services: 5
Number of times I have to provide my phone number to look up my account: 2
Amount of time spent before getting a human being, excluding time holding: 4 minutes
Number of times I hear “We’re [...]

[Read more →]

Tags: Customer Service · Stupidity